Identity Theft and Breach Notification

Kroll’s cyber risk services include data breach notification solutions, including drafting compliant notice letters, full-service mailing and more expansive notification alternatives for large breaches. The goal is simple: Take the burden off clients in the aftermath of a data breach.

Kroll’s data breach notification team provides companies the support they need to get the right information to the right people at the right time. We work closely with our clients to optimize speed and efficiency while also reducing unnecessary notification costs.

Our breach notification specialists have assisted clients in countless industries in wide range of jurisdictions. We understand how different industries, particularly those that are highly regulated, have distinct notification obligations and varying levels of risk. Kroll’s specialists work closely with our clients’ in-house counsel to draft data breach notices and ensure messages are timely, cost-effective and appropriate to the sensitivity of the data and audience involved.

Kroll provides templates and offers direct assistance to make the process of drafting an effective notification letter easier for the organization and their legal counsel. This is often a starting point for customization to ensure notification letters meet all standard regulatory requirements while still addressing the needs of each affected party.

Clients rely on Kroll’s reputation for crafting positive messages to explain a data breach event in a manner that preserves brand integrity and is tailored to address the needs and interests of the impacted audience. We work to ensure individuals impacted by a breach feel confident and protected with assurances that, if identity theft or fraud occur, our licensed identity theft investigators help them handle the situation quickly and effectively. 

In those cases where mailing notification letters would be inappropriate or ineffective, Kroll can also help clients with alternative notification methods. Our specialists coordinate with a company’s legal counsel, PR agencies/communications staff, or other members their response team to set up email or public notifications, whichever is appropriate under the circumstances. We can build a dedicated website to help deliver notice to the public and, where applicable, assist in monitoring services enrollment.

In an increasingly perilous cyber security landscape, advance preparation for a data breach is absolutely essential. With Kroll, companies can be confident a team of experts is standing by to partner with management and legal counsel to put them in the best defensible position if and when a breach occurs.